Orthopedic Dialogue

Six months ago I posted a story about a demented 94 year old patient who’d fractured her hip. She’d lost more than thirty pounds in the preceding months and had already had a collarbone fracture from a previous fall.

Pinning of a right hip fracture.

Pinning of a right hip fracture.

Her son wanted her to be made “comfort care only,” and avoid a trip to the operating room since she was likely within six months of death and was immobile (bedbound) even before her hip fracture. She was going to be referred to hospice. We called off the orthopedic consultants who had been kind enough to recommend (and set her up for) hip stabilization.

I felt like this was the right course of action–and the family members (the ones I’d met) supported this decision. The patient appeared comfortable, able to sit up in bed and hold conversations (albeit demented ones), and not in any distress from her fracture.

The next day, I came to the hospital to find out she was already on the operating room table to have her hip  ”pinned.” No one had called me to discuss the change in plan.

I was furious. I felt betrayed by my orthopedic colleagues, who hadn’t seen fit to discuss their thinking or the change in planning (or the subsequent conversations with the family) with me. After all, I was the physician ‘in charge’ of the case; the one legally responsible for the decision-making and the outcome.

The blog post generated attention: commentary, multiple reposts (e.g. here and here) and some white heat.

I’ve learned a lot from the case, and from my posting of something so ‘fresh’ and full of emotion: Namely, that with the perspective of time, I now see that it was inappropriate of me to

  • blog about something so recent;
  • ‘call out’ my orthopedic colleagues without discussing the situation with them first;
  • use profanity in a blog post about something important and meaningful, thereby likely putting off the audience I would hope to capture.

I apologize for my boorishness. I was quite angry, and I let it get the best of me.

Many people wrote asking what the ‘resolution’ of the case was, and what the upshot of my post-hoc conversation with orthopedic colleagues would be.

I spoke with the department chair, after he’d had ample time to review the case and hear from the ‘players.’

I respect his approach and fact-finding, and he acknowledged that the communication over the patient’s fate (and consent to surgery) was mishandled. But he also helped me see the situation through the eyes of an orthopedic surgeon, which addressed my concern about their motivation(s). I will tackle his points one by one:

Hip fractures are an endemic problem. With our aging population and the thinning bone that comes along with it, hip fractures are an inevitability in communities and growing as a problem along with our aging loved ones. Primary care doctors do a lousy job treating osteoporosis.

Hip fractures are a local problem. At this one 500-bed hospital in a medium-sized American city, there were more than 800 hip fractures last year–more than 2 per day. The weekend before I spoke with the chairman, there had been seven hip fractures.

Orthopedic surgeons are not motivated by money when it comes to hip fractures. Unlike much of orthopedics which provides elective surgeries, hip fractures are a form of trauma, and therefore do not conform to surgical scheduling. Orthopedists perform fracture repairs as add-ons to their regular cases, and most surgeons don’t like to perform them as they occur at off-hours, over and above their regular caseloads. Medical outcomes in hip fracture improve the sooner they are repaired; therefore the addition of time pressure to these cases is another stressor for surgeons.

In the case I blogged about, the orthopedic group collected $819.27 in professional fees (i.e. the doctor’s charge) for the pinning of the 94 year-old patient’s hip. “Half of that goes to taxes, another quarter to overhead,” the chairman told me. That leaves a collection of about $205 net for the procedure. The implication is that no one is getting rich repairing hip fractures.

Communication is a two-way street. Much as I was displeased with the lack of communication in this case, the chairman provided several examples of where internists had simply not communicated with his team regarding a patient’s care. He’s absolutely right about this. It’s a fail for all of us.

They have created a center of excellence. One of the doctors who read my initial post works at the hospital in question. He pointed out, correctly, that NOT pinning the elder woman’s hip (even though she was emaciated, demented, and fragile) would be cruel. She would have pain with any position changes and likely develop bedsores. The standard of care is to repair hip fractures, not let them heal (they actually can!) over time. The time cost (and risk) is too great. That physician (an internist) has partnered with the orthopedic group to form a center of excellence in hip fractures, devoting resources to tackling this growing and costly problem in a systematic fashion. This is a great response–and I’m pleased to work and teach at a hospital that’s ready to tackle problems like this.

At the end of our chat, the chairman handed me copies of pages from the patient’s chart. “Is that your note?” he asked me. I nodded.

“I can’t read a word of it,” he told me.

Touche.

The 1% Solution

C M Burns, Yale 1914

C M Burns, Yale 1914

The Downturn.

Global financial meltdown.

Sequestration.

“Fiscal realities.”

Whichever your term of choice, non-profit entities like hospitals are finding their resources constrained as never before.

Costs are up (aren’t they always?); revenues are down; market competition is fierce. How to bridge the gap?

New York’s Beth Israel Hospital had a novel idea: They turned to philanthropy. [Well, not so novel of an idea--but a novel way of implementing it.] Development, it’s called in the academic and non-profit worlds.

Situated in Manhattan, Beth Israel has the advantage of what we in health care refer to as a “silver spoon catchment area.” (Okay, I made that up.)

Seems one of their patients, Huguette Clark, was a ‘reclusive heiress’ of a bygone era (Gatsby, anyone?).

She was admitted to Beth Israel in 1991 at the age of 85–with skin cancer of the face (involving her lip) that made it hard for her to eat. She was malnourished–”emaciated,” as described in the Times article you will want to read in its entirety.

When she was well enough to be discharged, Ms. Clark decided that she liked the security and comfort that the hospital provided her.

So she decided to stay. For the next twenty years.

She died at age 104 in 2011. Know what? There’s a little, err, conflict going on over her last wishes. A $300 million estate is at stake. Hospital management, paid in full for the expansive a la carte services rendered, seems to think it’s entitled to a bit more.

Futuristic Medical Fraud Prevention

15490796-eyeball-with-shadow-on-white-backgroundAn article from Bloomberg Businessweek highlights an interesting and often-overlooked area of of medical fraud: patients that use false identification to obtain medical care, racking up huge bills under someone else’s name.

Here’s the lede:

When a Columbus (Ohio) man was indicted by a grand jury in April on identity theft charges, the case had nothing to do with stolen credit cards or bank accounts. Instead, police say the suspect, who pleaded not guilty, used a South Carolina man’s identity to obtain more than $300,000 in treatment at Ohio State University’s Wexner Medical Center.

The article points out that we know very little about how big of a problem medical ID fraud is, citing an estimate of about seven billion dollars per year in the U.S.

Some leading edge places have started using iris scans to verify patients’ identities–like something out of spy movies.

I’ve only seen medical identity fraud a couple of times (that I’m aware of). In one instance, a patient took her sister’s identity in order to get insurance coverage for medical treatment. Her treatment was astronomically expensive, so I could understand what prompted her to do this. When her true identity was discovered, she fled–and I don’t know what ever happened.

The other case involved a person who turned out to be an undocumented immigrant who suffered what turned out to be a minor injury. In that case the patient used a co-worker’s ID to get treatment out of fear of being reported to authorities and being found out as “illegal.”

Again, it’s not hard to see why a patient frightened by cost or authorities might elect to make such a choice.

It certainly is going to be harder to do this as iris scanning technology becomes more widely available.

As Businessweek does, I’ll include “the bottom line” from their story here (talk about pithy!):

The bottom line: Data breaches cost hospitals about $7 billion a year. Biometric scanning gear is being used to verify patients’ identities.

Colorful Map re: ObamaCare

As we enter the home stretch of ObamaCare implementation, this is the latest info on which states will accept Federal expansion of Medicaid effective 2014.

[Those of you keeping score at home will note that Oklahoma is solidly red.]

Where the States Stand

Via: The Advisory Board Company