empathy personified

Most people enter the healing arts with a genuine desire to serve others.

The long educational journey and the realities of both the workaday world and the various business models of health care often strain our abilities to act in an empathic manner.

We have to pay the bills, after all.

“No money, no mission,” is a refrain I’ve often heard in the non-profit corners of the health care world, justifying business decisions that on their face seem less than patient-centered.

I hear stories all the time from patients, families and friends about just how far we have to go to truly become patient-centered in our approach to providing the best in health care.

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